Jerome Hester, MD

First thing: I believe this office is always out of network, since they're not in any insurance networks. But - Dr Hester was patient, knowledgeable, upfront, and able to accommodate me quickly in order to set my broken nose. 1) He listened to me explain everything, including what happened, sensations, my non-medical opinions, etc. He I believe instantly knew my nose was broken (since he is an ENT doctor, to be expected), but let me talk without interrupting me 2) Urgent care suggested that I get x-rays, but my radiologist friend said x-rays aren't good for diagnosing nose breaks.

Dr. Hester used a less modern method of turbinate reduction on me in 2020 (microdermabrasion) and caused me Empty Nose Syndrome. Now I am stuck with a lifelong debilitating disease. This is unacceptable for an ENT and should be career ending.

Absolutely elated! I am picky about who I consider excellent Doctors and the minute I met Dr. Hester I knew he was different (in a great way). He knows his stuff given how easily he explained so much of what was happening to me with regard to my ENT issues. Not only did he explain it but was realistic - some issues were fixable, a couple were not particular good candidates for easy fixes. All good to know (at least for my personality). I like to ask questions because that's how I fully understand what's wrong and how to fix any issue based on how I feel and what I know about it. Dr.