Next Step Intervention Lake Forest
Where is this business?
21329 Balsam Ln, Lake Forest, CA 92630
How can you reach them?
Phone: (949) 545-3438
Website: nextstepintervention.com
When is it open?
See weekly hours below.
From the business's Google listing, checked Oct 2026.
Weekly hours
- Mon Open 24 hours
- Tue Open 24 hours
- Wed Open 24 hours
- Thu Open 24 hours
- Fri Open 24 hours
- Sat Open 24 hours
- Sun Open 24 hours
What kind of business is it?
Mental Health Service
Mental Health Services Lake Forest CA
What does its Google listing say about the business?
Next Step Intervention provides professional drug and alcohol intervention services for families in Lake Forest and throughout Orange County. Since 2019, our nationally certified interventionists have helped families address addiction and alcoholism with compassionate, confidential guidance. We help families plan and facilitate interventions, identify appropriate addiction treatment options, coordinate next steps, and support the transition into care. Our goal is to help loved ones accept help and give families a clear path forward during a difficult time. Intervention services are available for substance use, alcohol addiction, and co-occurring mental health concerns.
From the business's Google listing, checked Oct 2026.
What does the listing mention?
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Restroom
- Restroom unisex
- Transgender safespace
- Lgbtq welcome
- Onsite parking
- Parking garage free
- Parking lot free
- Parking street free
From the business's Google listing, checked Oct 2026.
Google Reviews
I can’t say enough good things about our experience with Bobby. Going through an intervention for a loved one is an incredibly emotional and overwhelming process, and having someone knowledgeable, compassionate, and experienced guiding us made such a difference. He is extremely smart and has a great sense of humor —which honestly helped make a very difficult situation feel a little less heavy. Most importantly, he was incredibly kind and knew exactly how to communicate with my loved one in a way that was honest, respectful, and effective.
Bobby Nicholl was recently my son's interventionist; my son had been going through addictive behaviors and also mental issues. We were actually at our wits end not knowing where to turn, fortunately we were put in contact with Bobby and he was very instrumental in guiding us through this very emotional process, he assisted us and guided us through the maze of insurance, through the maze of finding a proper place for the detox and residential portion of the treatment, he has also been very instrumental in guiding us through sober living situations that will be available to my son.
Update 6/22/26: I previously shared how Bobby successfully persuaded my loved one to accept treatment, but I am writing this second review because his dedication goes far beyond the initial intervention. Bobby truly understands that getting into a facility is just the first step. Throughout my loved one's time in treatment, he remained deeply involved, closely tracking her progress and checking in constantly. Whenever we reached out with questions or anxieties, he answered with endless patience and support.
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